PROGRAMMABLE VOICEThe Future of Voice is Programmable

Build flexible voice workflows into your applications. Extend call centre interaction options

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We’ve Built Features for You

Number Management API

Search, order, activate and change phone numbers and number ranges including local and international numbers

Automated Voice Calls

Generate automated voice calls to your customers using Text2speech or pre-recorded voice files

Extend to Video Calling

WebRTC video can be integrated into browser based and web-based apps, without the need for extra software

Why TATA COMMUNICATIONS DIGO is a
Great Choice

Global Coverage

You get global coverage and support with our comprehensive range of voice services.

Easy Integration

REST APIs, supported by our visual design tool, for ease of integration and ease of ongoing use.

Multiple Use Cases

Cost effectively integrate voice into your customer engagement strategy

Try it for Yourself

Test your services in our sandbox environment, using our GUI and test APIs. No commitment required.

Use case you might be interested in

We connect you to the world.

Click-to-Call

Inbound Calling

Automate Outbound Calling

Virtual Calling Number

Two-factor Authentication Two-factor Authentication

With Click-to-Call your customers can connect with your contact centre agents from your website, with one click.

Two-factor Authentication Two-factor Authentication

Customise inbound contact centre call flows, through your automated call distribution and call queuing systems.

Two-factor Authentication Two-factor Authentication

Generate automated outbound voice calls to your customers. Ideal for order confirmations, alerts, transaction verification and reminders.

Two-factor Authentication Two-factor Authentication

Use TATA COMMUNICATIONS DIGO Anonymize, to protect the identity of your customers and your employees, by not exposing their full telephone numbers.

Don’t take our word for it.
Try it yourself!

We’ll have you generating your first Voice Workflow in no time!

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Technical features for developers

  • Click-to-Call using either SIP or Web RTC call flows
  • Simple integration with enterprise applications, using voice API
  • Call Recording and Transcription
  • Text to Speech for audio message output

Got Questions. We’ve got all your answers!

What sort of voice services does TATA COMMUNICATIONS DIGO support?

TATA COMMUNICATIONS DIGO equips your organisation with a range of inbound and outbound calling options, including SIP, WebRTC based voice and Click-to-Call services.

How do you deliver voice services?

We have access to our own global SIP network, which provides us with flexibility in the type and mix of voice services we provide. As one of the leading providers of international voice and unified communications services, we have experience and expertise to ensure the most efficient voice communications approach.

How can I integrate voice as one of my inbound communications channels?

We support options for both inbound and outbound call flows. You can customise inbound contact centre call flows, through your automated call distribution and
call queuing systems, ensuring optimal call distribution and management.. For example you can integrate voice as part of your automated IVR flows, or using Click-to-Call services from your website or apps.
For outbound calling, you can integrate voice as part of campaign management, or as part of your transaction authentication flows.

What sort of additional voice related services does TATA COMMUNICATIONS DIGO support?

Using our visual designer, it is easy to create voice call flows. We offer call recording, speech-to-text and text-to-speech in 45 languages to enable voice communications in multiple countries.

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Customers Growth with Us

Together with our dedicated partners we develop success.

Partner with us

Power up a Better Communications Experience for your customers

Our 24/7 support team is available to help with your integration.

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